Privacy policy

VP BETA s.r.o.
Sliezska 9, 831 03 Bratislava, Slovakia
Company ID: 45405883
Email / Phone: +39 3533 825899

Welcome to our website www.residencetoscana.it.
Your privacy and the security of your personal data are very important to Ramerino Srl. Therefore, we collect and manage your personal data with the utmost care and adopt specific measures to keep it secure, in accordance with the General Data Protection Regulation (EU 679/2016 – hereinafter, GDPR).
We also ask you to read the Site’s “Cookie Policy,” which contains detailed information regarding the terms and conditions of our services. Some services may be subject to specific legal terms; in such cases, we will provide you with all the relevant information from time to time.

Who is the Owner?

Below is the main information on the processing of your personal data by Ramerino Srl, Località Campetroso, Podere Ramerino, Monterotondo Marittimo (GR)
, VAT number 01768350538, as the Data Controller.
For any clarification, question, or requirement regarding your privacy and the processing of your personal data, you can contact us at any time by sending a request to info@residenceramerino.com

What personal data do we collect?

The categories of personal data that Ramerino Srl collects and processes when you browse the Site are as follows:
a) we collect your email address when you sign up for our newsletter;
b) we process the personal data you provide when you contact our Customer Service to provide the requested assistance;
c) with your consent, we collect and use your personal data for marketing purposes;
d) we collect information about your browsing on the Site, such as the pages you visit and how you interact with each page, and we store this information on our servers.
Please note that Ramerino Srl does not process personal data relating to minors. By accessing the Site and using the services offered by Ramerino Srl, you represent that you are at least 18 years of age.

How do we use the personal data collected?

Ramerino Srl collects and processes your personal data for the following purposes:
a) providing the services offered on the Site. To this end, Ramerino Srl needs to collect, in relation to each service and its characteristics, the personal data necessary to perform the service you requested.
b) managing requests to our Customer Service, which uses the personal data you provide to fulfill your requests for information and assistance.
c) statistical analysis and surveys. We use certain information about your use of the Site to conduct statistical analysis and surveys in order to improve our offering and our services;
d) with your express consent, we may use the contact information you provide to send you commercial communications about our products and services, in order to keep you updated on news, new arrivals, exclusive products, our offers and promotions. Furthermore, always with your consent, we may use your contact information for market research and satisfaction surveys in order to improve our services and our relationship with our users. These communications will be sent exclusively using the methods you selected (via email, SMS, telephone, or regular mail).
If you authorize the activities described in point d) and subsequently no longer wish to receive further communications from Ramerino Srl or wish to limit the manner in which you are contacted, you may interrupt these communications at any time by simply clicking the “unsubscribe” link at the bottom of each communication, logging into your account, or contacting Ramerino Srl at the address provided above.
Please note that you may receive further communications from us even after submitting your unsubscribe request. Because some communications may have already been scheduled, our systems may take some time to process your request; however, this will not exceed one month from the request.
In relation to all the activities described above, we will process your personal data primarily through IT and electronic means; the means we use guarantee high security standards, in full compliance with applicable legislation.

Legal basis for processing

We process your personal data only when one of the conditions set forth by applicable law is met, specifically:
a) For the conclusion and execution of a contract to which you are a party.
This basis legitimises the processing of personal data that occurs in the following activities:
– provision of services offered on the Site;
– management of your requests by our Customer Service.
Providing your personal data for these activities is a contractual obligation. You are free to provide us with your data or not, but without the requested data, we will not be able to conclude or execute the contract and your requests. This means that you will not be able to purchase products or use Ramerino Srl’s services, and Ramerino Srl will not be able to handle your requests;
d) Based on your consent.
We will carry out the following processing exclusively if you have given us your express consent:
• carrying out marketing activities;
• analysis of your browsing and consumption habits as part of your profile, in order to personalize your experience on our Site.
Providing us with your personal data for these activities is completely optional. You are free to decide whether or not to provide us with your data for these purposes. Therefore, without it, Ramerino Srl will not be able to carry out marketing activities, conduct opinion polls and market research, and analyze your habits.

Who will process your data?

Your personal data will be processed by Ramerino Srl’s internal staff, specifically trained and authorized to process data.
Your personal data will also be shared with third parties we use to provide our services; these parties have been carefully selected and guarantee compliance with personal data processing regulations. These parties have been designated as data controllers and carry out their activities according to the instructions given by Ramerino Srl and under its control.
The third parties in question belong to the following categories: banking operators, internet providers, companies specializing in IT and telematics services; couriers; companies that perform marketing activities; and companies specializing in market research and data processing.
Your data may be disclosed to the police, judicial, and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public safety, to allow Ramerino Srl to ascertain, exercise, or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

How long do we retain data?

We retain your personal data for a limited period of time, which varies depending on the type of activity that involves processing your personal data.
After this period, your data will be permanently deleted or otherwise irreversibly anonymized.
Your personal data is retained in accordance with the terms and criteria specified below:
a) data collected in connection with the use of services offered on the Site: this data is retained until the service is terminated or the User unsubscribes from the service;
b) data related to user requests to our Customer Service: data needed to assist you will be retained until your request is fulfilled;
c) data provided for commercial communications, opinion polls, and market research: until the user requests that the activity be discontinued and in any case within 2 years of the user’s last interaction of any kind with Ramerino Srl;
d) data used for market research and customer satisfaction surveys: until the User requests termination of the activity.
In any case, for technical reasons, the cessation of processing and the resulting permanent deletion or irreversible anonymization of the related personal data will be finalized within thirty days of the deadlines indicated above.

7. Your rights.
You may exercise your rights at any time with regard to the specific processing of your personal data by Ramerino Srl. Below is a general description of these rights and how to exercise them.
a) Access and modify your data: You have the right to access your personal data and request that it be corrected, modified, or supplemented with other information. If you wish, we will provide you with a copy of the data we hold about you.
b) Withdraw your consent: You may withdraw your consent at any time for the processing of your personal data in relation to any marketing activity. In this regard, we remind you that marketing activities include sending commercial and promotional communications, conducting market research, and surveys to measure customer satisfaction, and customizing the website and commercial offers based on your interests. Upon receiving your request, we will promptly cease processing your personal data based on such consent. Any processing based on different grounds or on other grounds will continue to be carried out in full compliance with applicable laws.
c) Object to the processing of your data: You have the right to object at any time to the processing of your personal data based on our legitimate interest, explaining the reasons justifying your request. Before granting your request, Ramerino Srl will evaluate the reasons for your request.
d) Erasure of your data: In the cases provided for by applicable law, you may request the erasure of your personal data. Once we have received and assessed your request, if it is legitimate, we will promptly cease processing and erase your personal data.
e) Request that the processing of your personal data be temporarily restricted: in this case, Ramerino Srl will continue to retain your personal data but will no longer process it, unless you request otherwise and there are exceptions provided for by law. You can obtain restriction of processing when you contest the accuracy of your personal data, when the processing is unlawful but you oppose the erasure of your data, when we no longer need your data but you need it to exercise a legal claim, and when you object to processing while we evaluate the reasons for your request.
f) Request your data or transfer it to a party other than Ramerino Srl (“right to data portability”). You can request to receive your data that we process based on your consent or a contract with you in a standard format. If you wish, where technically possible, we may, upon your request, transfer your data directly to a third party of your choice.
To exercise some of your rights described above, you can contact us by writing to the Data Controller’s address listed above.
To ensure that our users’ data is not infringed or misused by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for certain information to verify your identity.

Security measures

We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. Specifically, we use security measures that guarantee: the pseudonymization or encryption of your data; the confidentiality, integrity, and availability of your data, as well as the resilience of the systems and services that process it; and the ability to restore data in the event of a data breach. Furthermore, Ramerino Srl is committed to regularly testing, verifying, and evaluating the effectiveness of technical and organizational measures to ensure continuous improvement in the security of processing.

Complaints

If you believe that the processing of your personal data has been unlawfully carried out, you can lodge a complaint with one of the supervisory authorities responsible for ensuring compliance with personal data protection regulations.
In Italy, complaints can be submitted to the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
Further information on how to file a complaint is available on the Authority’s website at http://www.garanteprivacy.it.

Changes to this Policy

The constant evolution of our services may lead to changes in the processing of your personal data described here. Consequently, this privacy policy may be subject to changes and additions over time, which may also be necessary in response to new regulatory changes regarding personal data protection.
We therefore invite you to periodically review its contents: where possible, we will try to promptly inform you of any changes made and their consequences.
The updated version of the privacy policy will, in any case, be published on this page, indicating the date of its last update.

Legislative references and useful links

The processing of your personal data is carried out by Ramerino Srl in full compliance with the provisions of Regulation (EU) 2016/679 General Data Protection Regulation, the Italian rules on the processing of personal data and the provisions of the Italian Supervisory Authority (http://www.garanteprivacy.it).